Introduction:

Price agreements in FBO One can be customized based on debtor, MTOW, flight type, registration, and payment method. Additionally, you can create price agreements using custom properties assigned to debtor, aircraft, or aircraft type records. For example, you can set up discounts for aircraft with specific colors, even if there is no color field available by default. To achieve this, you would define a custom property for 'aircraft color' and then configure price agreements based on specific color values, such as a 10% discount for white aircraft.

This article provides a step-by-step guide for setting up custom properties and discounts in two scenarios:

1. Apply a custom disbursement fee to different groups of customers
2. Exempt a select group of aircraft operators from airport-imposed charges such as landing fees.

Apply a custom disbursement fee to different groups of customers

A regular use for custom properties, is to override the disbursement fees for a particular group of customers. Note that a ‘disbursement’ is an amount of money that you collect from your client on behalf of a third party supplier, such as a catering company that delivers the catering. On top of each disbursement, an FBO may choose to charge a disbursement fee - also called an administration fee - that covers the credit exposure to the FBO when collecting the money on behalf of the supplier. 

In the example below, the default fee for disbursements is pre-configured at 15%. In this example, we will setup FBO One so that you can ‘tag’ clients that pay a different percentage with an appropriate custom value.

To do this, we must first define the custom property and a list of allowable values. You can follow these steps:

1. Go to the administration menu, then open the 'back office' section, and select ‘custom values'.
2. In the table editor for custom properties, click “Add new" to define the new custom property. See screen shot below.
3. Select a clear name for the Custom property such as ‘Disbursement Fee’. Click Save.
4. Create the custom values, using the table editor beneath the custom properties. 
5. Click on ‘Add new’ and create the required rates which in this case will be 8%, 10% and 12%. 
6. Finally add bind the property to the table to which the property is applicable, in this case ‘contact’. Do this by clicking on ‘Add new’ in the third table editor, named 'tables applicable to custom property', found just beneath the custom values.

Once completed, we are required to create the relevant price agreements for the disbursement fee product. To do so, go to the relevant product which in this case is ‘Disbursement’. Click the price agreements tab followed by ‘Add new’. Complete the relevant fields and click on save.

It should look similar to the example below:

Exempt a select group of aircraft operators from airport-imposed charges such as landing fees

To handle the scenario where certain clients have a direct account with airport authorities and should not be charged airport fees (such as Landing, Navigation, and Parking fees), you can configure FBO One accordingly. Here's a step-by-step guide:

1. Create a custom property: Access the administration menu in FBO One and navigate to 'custom values'.

2. Click on 'Add new' to create a custom property called "Direct AP fees." Provide a clear name for the property and save it.

3. Define custom value: Once the custom property is saved, define the allowable values for it. In this case, there will be only one value, such as "Billed directly to operator." This value will be displayed on the handling invoice.

4. Create the custom value by clicking on 'Add new' beneath the custom properties.

5. Assign the property to the table: Specify the table to which this custom value applies, which in this case is 'contact'.

6. Click on 'Add new' beneath the custom values to add the table.

By completing these steps, you can tag each client with the custom value indicating that they have a direct account with airport authorities. This, in turn, allows you to set up a zero price for the airport fees for those specific clients.

Furthermore, in addition to the "Billed directly to operator" value, operators can also be assigned a "blank" value for this property. This flexibility allows us to mark operators either with the value "Direct AP Fees | Billed directly to operator" or with no value for "Billed directly to operator."

To add the custom value to a contact, you have two options:

1. Edit organization: You can add the custom value via the 'Edit organization' feature as shown in the images below, or

2. Custom values tab: Alternatively, you can utilize the 'Custom values' tab and click on the 'Add new' button. This allows you to directly assign the custom value to the contact without going through the 'Edit organization' process.

By utilizing either of these methods, you can effectively manage the custom property values for each contact, indicating whether they should be billed directly for airport fees or not.

It's important to note that contacts without a custom value assigned will receive the default price agreement and be charged the normal price for airport fees. When modifying a custom value, keep in mind that the new rate will apply to all relevant open orders. In most cases, it is advisable to create a new custom value instead of changing an existing one.

Once the custom property and values are set up, you can proceed to create a price agreement in the Airport Fees product. Follow these steps:

1. Access the product page for 'AP-FEES'.
2. Navigate to the 'Price agreement' tab.
3. Click on 'Add new' to create a new price agreement.
4. Fill in the required information based on your specific case, as demonstrated in the examples provided.

The custom value name, "Direct AP Fees | Billed directly to operator," will be displayed on the handling invoice. This serves to inform both staff and clients that the fee is billed directly to the operator. However, please note that this display is a variable setting.

If you do not wish for the custom value remark to be shown on the handling invoice, you can set the "ShowPriceAgreementDetailsOnInvoice" setting to false. This setting determines whether the handling invoice includes descriptive remarks based on the applicable price agreements. You can access this setting in the 'Settings' section of the 'Administration' page.