Introduction:
When sending supply order emails, the content of the email can be edited in a ‘what you see is what you get’ (WYSIWYG) text formatting HTML editor.
Contents:
Tip: Ctrl + Z keyboard shortcut will undo the last action in the supply order text.
Note: Template variables will show in blue ~TemplateVariable~ they cannot be edited or formatted (only deleted if necessary).
Formatting buttons
Note: Multiple formatting buttons may be enabled for text.
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Button |
Description |
Example |
|---|---|---|
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Makes the text bold. Can also be applied to existing highlighted text. Tip: Ctrl + B keyboard shortcut can be used |
TEST 123 |
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Makes the text italics. Can also be applied to existing highlighted text. Tip: Ctrl + I keyboard shortcut can be used |
TEST 123 |
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Underlines the text.Can also be applied to existing highlighted text. Tip: Ctrl + U keyboard shortcut can be used |
TEST 123 |
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Makes the text strikethrough. Can also be applied to existing highlighted text. |
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Change font style to ‘monospace’ giving an easy to read text format. |
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Changes text to red. Can be applied to existing highlighted text. |
TEST 123 |
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Changes text to green. Can be applied to existing highlighted text. |
TEST 123 |
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Indents the text as a bullet point list. Note: Entering a new line after a bullet line will create a bullet list. |
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Indents the text as a numbered list. Note: Entering a new line after a number line will create a numbered list. |
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Enlarges text to 2 times the size to create a heading. |
TEST 123 |
Enabling the HTML editor
To enable the HTML editor, set the application setting ‘IsHtmlEditorEnabled’ to ‘true’. If the HTML editor doesn’t work as expected, changing the setting to ‘false’ will disable it throughout the system.
When the editor is enabled, sending a supply order using the ‘Send Third Party Order’ workflow transition, will show the text formatting bar above the supply order text.
Disabling the HTML editor:
If IsHtmlEditorEnabled is disabled, the classic textbox editor is used instead:
Note: If the HTML editor is disabled, the email message will still be HTML formatted and the raw HTML tags such as <b> for bold text will still apply.
Disabling HTML Per Product
You may have suppliers that require their order emails to be strictly in plain text, for example, the airport slot authority. For this case, clear the flag 'Is Supply Order Email in HTML format' in the edit product page. This will force the plain text editor to be used for this product, and in addition, it will not translate any HTML tags that were typed in manually into formatting, but transmit them as plain text.
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