Introduction:

FBO One is web based and hosted in the cloud by Amsterdam Software. Amsterdam Software is a Silver Certified Microsoft Partner for Custom Development Solutions. FBO One is certified for compliance with the GDPR, SSAE 18 and ISAE 3402 standards.

Each company that uses FBO One has access to

1. a live system for day to day use
2. a test system to test new functionality and to test configuration changes
3. a shadow system that acts as a backup to the live system for contingencies.

Live system:

The servers that make up the live system are redundant -- for each server there is a hot standby that will take over if the other fails. End users will not notice such fail over events as they are handled within seconds.

The live system is accessed on the address https://xxx.fbo.one/ , with xxx replaced with the client identifier.

Test (sandbox) system

The test system can be used by end-users to test new versions of FBO One. It can also be used for testing configuration changes, investigating issues and/or training of new users.

The test system is automatically configured not to send any email (like movement messages or supply orders), so testing does not affect the outside world.

At any time, FBO One can move a copy of the live database to the test environment to make sure such tests are as close to reality as possible. Any configuration changes in the test system will be lost after the database is copied again from live, so please inform the support team in case you need to keep your partially completed test cases for more than a day. It is possible for system administrators to copy the live database using the 'Get live database' option in the Administration | Demo and Training section.

The test system is accessed on the address https://xxx.test.fbo.one/ , with xxx replaced with the client identifier. It can also be accessed via the link in your FBO One Live system as shown below. Please contact your system administrator for a test system account if your Live System login credentials do not work.

Shadow system (read only)

The shadow system is located in a remote data center to prevent that it is affected in case the live data center is hit by a natural disaster. The data in the shadow system is at most 15 minutes behind the live system. Users can log in to the shadow system at any time, but it is read only. In case the live data center is offline for an extended time span, Amsterdam Software can activate the shadow system for updates.

The shadow system is accessed on the address https://mirror.fboone.aero/xxx , with xxx replaced with the client identifier.