Introduction:

Beyond good house keeping it's imperative to frequently change passwords in order to ensure a secure system and to protect your company from any malicous intent.

This is especially important following the departure of an employee (FBO One user) with access to a group account.

NOTE: In order to change a group account password the user will be required to know the username, password and passcode of their private user account.

How to change the password of a group account?

1. Via the 'Menu' navigate to the 'Change password' page.

   

2.  

   Enter the required details consisting of:
   • Current password - The current password of the group account.
   • New password - The password to replace the exisiting password.
   • Confirm new password - Repeat the password to replace the exisiting password.
   • Personal user account - The username of the user making the changes.
   • Personal user account password - The password of the user making the changes.
   • Group member pass code - The pass code of the user making the changes.
     

      

3. Be sure to save your changes via the 'OK' button.

4. Inform all impacted users and your system administrator(s) of the change.

Related Articles:

How can I change my password