How to configure FBO One to process handling requests sent via email

Introduction:

Once your selected client can generate and send the FBO ONE XML handling request file, the next step is to define a "publisher" in FBO One which will allow the system to process these requests as they are received.

Configuration Steps:

Create a publisher user. This user is required for logging the changes made when importing the request in the audit log.

Setup a publisher channel

Use the queue name generated above to obtain the appropriate email address to send the xml file.
eg: handlingrequestdataset.qsnvycwubnjrbvdyogrynq@robot.fboone.aero
Map the publisher channel with an Operator contact that the Handling Request Importer can use to create work orders.
eg: OperatorName field specified in the xml request as 'Demo Operator' will map to the contact organization DemoOperator that exists in FBO One.

Ensure the Correlation Group Code exists in Fbo Location settings like [ICAO code]-[FBO Name] and matches the values specified in the xml file for <FboName> <HandlingStationIcao>

Ensure the Handling request import robot is enabled.

Testing

Prepare the test xml. You can use the bellow sample.
Ensure the registration which you will in the xml request file exists already in FBO One. If not, create a new registration from Home | Add registration

Send the email message with the xml to 'handlingrequestdataset.your_publisher_queue_name@robot.fboone.aero'

Wait for at least two consecutive robot runs (default time interval for a robot run is 3 min)
Check the OPS screen

Troubleshooting

Check the TraceLog available in Administration | Application | Trace Log and the Robots status

Raise a request to the support team to get a more detailed log file.

XML Test File. Please note you that you should change in this sample xml the following:

handling station icao: <HandlingStationIcao> to match your FBO ICAO and the CorrelationGroupCode setting in the FBO Location
inbound leg: <ArrivalStationIcao> to match your FBO ICAO
outbound leg: <DepartureStationIcao> to match your FBO ICAO
fbo name: <FboName> to match the CorrelationGroupCode setting in the FBO Location

<HandlingRequestDataSet xmlns="http://fboone.aero/HandlingRequestDataSet.xsd">
  <ServiceRequest>
    <LegID>-1</LegID>
    <Supplier>Rusaero /  VIPPORT- VKO 1</Supplier>
    <Description>Special service. Vendor: Rusaero /  VIPPORT- VKO 1. Contact: vip@gmail.com. Description: Please note passengers will be using the following passports: Demo D abcdef, exp. 13.09.19; Demo 2 ghijklm, exp. 11.01.22.</Description>
  </ServiceRequest>
  <ServiceRequest>
    <LegID>-1</LegID>
    <Supplier>Food  Feel</Supplier>
    <OrderNumber>4880836</OrderNumber>
    <Description>Passenger Catering; Order #: 4880836; Delivery Date and Time: 14-May-13 12:45 ; Vendor: Food  Feel; Phone: 31-22-222222 Fax: 31-22-222222 </Description>
  </ServiceRequest>
  <Leg>
    <LegID>-1</LegID>
    <HandlingRequestID>-1</HandlingRequestID>
    <DebtorOrderNo>1</DebtorOrderNo>
    <Registration>ZZZZ</Registration>
    <AircraftTypeIcaoCode>ZZZZ</AircraftTypeIcaoCode>
    <IsCancelled>false</IsCancelled>
    <FlightNumber>TEST1D</FlightNumber>
    <DepartureStationIcao>EHAM</DepartureStationIcao>
    <ArrivalStationIcao>LLBG</ArrivalStationIcao>
    <StdUtc>2015-06-25T10:30:00+02:00</StdUtc>
    <StaUtc>2015-06-25T14:06:00+02:00</StaUtc>
    <PaxCount>2</PaxCount>
    <CrewCount>2</CrewCount>
    <FlightType>Private</FlightType>
  </Leg>
  <Leg>
    <LegID>-2</LegID>
    <HandlingRequestID>-1</HandlingRequestID>
    <DebtorOrderNo>1</DebtorOrderNo>
    <Registration>ZZZZ</Registration>
    <AircraftTypeIcaoCode>ZZZZ</AircraftTypeIcaoCode>
    <IsCancelled>false</IsCancelled>
    <FlightNumber>TEST1A</FlightNumber>
    <DepartureStationIcao>LLBG</DepartureStationIcao>
    <ArrivalStationIcao>EHAM</ArrivalStationIcao>
    <StdUtc>2015-06-25T09:45:00+02:00</StdUtc>
    <StaUtc>2015-06-25T10:27:00+02:00</StaUtc>
    <PaxCount>2</PaxCount>
    <CrewCount>2</CrewCount>
    <FlightType>Private</FlightType>
  </Leg>  
  <Passenger>
    <LegID>-1</LegID>
    <Name>Demo Test</Name>
    <DateOfBirth>1938-04-26T00:00:00+02:00</DateOfBirth>
    <PassportNumber>ID# abcdefg</PassportNumber>
    <Country>Italy</Country>
    <LastName>Demo</LastName>
    <FirstName>D</FirstName>
  </Passenger>
  <Passenger>
    <LegID>-1</LegID>
    <Name>Demo D</Name>
    <DateOfBirth>1938-04-26T00:00:00+02:00</DateOfBirth>
    <PassportNumber>abcdddd</PassportNumber>
    <Country>Italy</Country>
    <LastName>Demo</LastName>
    <FirstName>D</FirstName>
  </Passenger>
  <Passenger>
    <LegID>-1</LegID>
    <Name>Demo D</Name>
    <DateOfBirth>1938-04-26T00:00:00+02:00</DateOfBirth>
    <PassportNumber>ddddddd</PassportNumber>
    <Country>Italy</Country>
    <LastName>Demo</LastName>
    <FirstName>D</FirstName>
  </Passenger>
  <Passenger>
    <LegID>-1</LegID>
    <Name>Demo D</Name>	
    <DateOfBirth>1938-04-26T00:00:00+02:00</DateOfBirth>
    <PassportNumber>rrrrrrrr / exp. 12.01.15</PassportNumber>
	<Country>Italy</Country>
    <LastName>Demo</LastName>
    <FirstName>d</FirstName>
  </Passenger>
  <Passenger>
    <LegID>-1</LegID>
    <Name>Demo 2</Name>
    <DateOfBirth>1973-12-10T00:00:00+01:00</DateOfBirth>
    <PassportNumber>qqqqqqq</PassportNumber>
    <Country>Italy</Country>
    <LastName>Demo</LastName>
    <FirstName>2</FirstName>
  </Passenger>
  <Passenger>
    <LegID>-1</LegID>
    <Name>Demo 2</Name>
    <DateOfBirth>1973-12-10T00:00:00+01:00</DateOfBirth>
    <PassportNumber>yyyyyyy</PassportNumber>
    <Country>Italy</Country>
    <LastName>Demo</LastName>
    <FirstName>2</FirstName>
  </Passenger>
  <CrewMember>
    <LegID>-1</LegID>
    <Name>D Crew</Name>
    <DateOfBirth>1960-03-04T00:00:00+01:00</DateOfBirth>
    <PassportNumber>223423</PassportNumber>
    <Country>United Kingdom</Country>
    <CrewType>SIC</CrewType>
    <MiddleName>.</MiddleName>
    <LastName>D</LastName>
    <FirstName>Crew</FirstName>
  </CrewMember>
  <CrewMember>
    <LegID>-1</LegID>
    <Name>D Crew</Name>
    <DateOfBirth>1960-03-04T00:00:00+01:00</DateOfBirth>
    <PassportNumber>wewqe</PassportNumber>
    <Country>United Kingdom</Country>
    <CrewType>SIC</CrewType>
    <LastName>D</LastName>
    <FirstName>Crew</FirstName>
  </CrewMember>
  <CrewMember>
    <LegID>-1</LegID>
    <Name>D Crew</Name>
    <DateOfBirth>1960-03-04T00:00:00+01:00</DateOfBirth>
    <PassportNumber>sdsdf</PassportNumber>
    <Country>United Kingdom</Country>
    <CrewType>SIC</CrewType>
    <MiddleName>v</MiddleName>
    <LastName>D</LastName>
    <FirstName>Crew</FirstName>
  </CrewMember> 
  <HandlingRequest>
    <HandlingRequestID>-1</HandlingRequestID>
    <HandlingRequestBatchID>-1</HandlingRequestBatchID>
    <OperatorName>Demo Operator</OperatorName>
  </HandlingRequest>
  <HandlingRequestBatch>
    <HandlingRequestBatchID>-1</HandlingRequestBatchID>    
    <FboName>Demo FBO</FboName>
    <HandlingStationIcao>EHAM</HandlingStationIcao>
    <GeneratedUTC>2015-06-25T15:26:46+02:00</GeneratedUTC>
    <Version>2.0.0</Version>
  </HandlingRequestBatch>
</HandlingRequestDataSet>

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