If you do not have the required permissions to carry out any of the steps described below, please contact your FBO One systems administrator for access or assistance.

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Before creating a group user account, ensure all intended group Users have their own Private accounts.

• Omit the password and roles to ensure the user can only access the group account they are associated to.

• Make sure that for each user you allocate a unique ‘Group member Pass code’. Try to keep these short, like BD for Bob Davis.

1. From the Users menu, select "Add new" at the bottom of the list of existing users and complete the User form.

• Type: Select ‘Group’

• Username: This should be generic for a group accounts e.g. Ops Desk, Ramp Desk

• Full Name: This is an optional field which may better define the group (e.g. Username: Ops – full name: Operations Front Desk Team)

• Password: This password will be used by all group members to login to FBO One.

• Default FBO Location: Select the Location which should appear by default when group members log in

• Organization for Audit log: Select FBO One Users as explained in the Private User section above.

• Group Member Passcode: This field should be left blank, as it only applies to the group members and not to the group itself

• Email Address: This is a mandatory field – for a group account use a generic email address like operations@yourfbo.com

• Is read only: Check this box to grant a User read only access to the group. The User will be able to view the areas they have been granted access to, but cannot make any changes

• Display times in UTC: If this box is checked, all timings within this groups session will be displayed in UTC, unchecked, all times will be LT

• Is Active: If at any point you wish to retract this group’s access to FBO One this box should be unchecked.

4. Select the Roles to be attributed to the group account.

In the below example, we are granting Operations staff access to Ops and Ramp functions only.

5. Select ‘Add new’ to begin adding roles. Click ‘Save’ when you are done.

6. In the bottom section of the page entitled ‘Members of the group account selected above’, click ‘Add new’ and search for the Users you wish to create as members of this group.

7. Click ‘add new’ to add additional members. When you are done, click ‘Save’.

8. Provide all Group Members with the Group login details you have assigned to the Group.

Group members will require the following details to be able to login:

• Group Account Username

• Group Account Password

• The passcode set in their Private Account

NOTE: The password will always be blanked out for security reasons. If you have forgotten the password, enter a new one. This will replace the old one.