If you do not have the required permissions to carry out any of the steps described below, please contact your FBO One systems administrator for access or assistance.

1. Using the Search Menu, search and navigate to "Users".
   
   

2. Select "Add new" at the bottom of the list of existing users.

3. Complete the new user form -

    

   

    

• Type: Select one of the two options – Group or Private. In this case, you select Private.

• User Name: This is the name that will be used by this User to login to FBO One.

• Full Name: This field is optional and can indicate the users full name should the Username differ from the Users name (e.g. Username: Bob, Full Name: Bob Davis)

• Password: This field only needs to be filled out if the user will be granted access to their own Private account in addition to, or instead of, a group account. The user is supposed to change his or her password after the first time he or she logs in, so that the password is really private.

• Default FBO Location: Select the FBO Location which should appear by default when this user logs in.

• Organization for Audit log: For regular users, always select the organization ‘FBO One Users’ here. Even if an organization is defined in FBO One for each FBO Location, all user accounts of in-house users should still be linked - for any of the FBO Locations - to the ‘FBO One Users’ organization. The only user accounts that are linked to organizations other than ‘FBO One Users’, are third party users such as catering companies or operators. To prevent notification icons from appearing when an in-house user makes an update in FBO One, ensure their login accounts all belong to the same organization.

• Group Member Passcode: This field is to be filled out only, if this user is intended not only to have a Private Account, but access to a Group account also. This field can be left blank for users who will access their Private account only.

• Email Address: This is a mandatory field. It will be used by FBO One if you wish to Grant access to mobile devices for access to FBO One.

• Is read only: Check this box to grant a User read only access. The User will be able to view the areas they have been granted access to, but cannot make any changes

• Display times in UTC: If this box is checked, all timings within this users session will be displayed in UTC unchecked, all times will be local time (LT)

• Is Active: If at any point you wish to retract this users access to FBO One (e.g. the user is no longer part of the company), this box should be unchecked. Typically you cannot completely delete accounts, as they are still referenced by the Audit Log.

• Recovery Email Each user may have a Recovery Email added. This will allow for users to use the 'forgotten password' option during login, when the setting is enabled. See: Login Password Recovery

4. When you are finished, select "Save" or, "Add new" to continue creating users.

The account basis is now created, but the user needs to be granted roles to define their access rights. Search the Help Centre for  'creating User Roles' to learn more.

See Also:

Create A New Group Account